Delivered will be open over the Christmas holidays as per the schedule below and, with a few minor variations, we can offer you all our regular services for overnight and international deliveries.
Thursday 21st December Open
We recommend that overnight parcels and pallets are sent on our pre-12 noon delivery option as many businesses close early for Christmas.
Friday 22nd December Open
Overnight parcels sent today can either be delivered on Saturday 23rd or Wednesday 27th December. Pallets can be delivered on Saturday 23rd December or Tuesday 2nd January (Wednesday 3rd January if delivery is to Scotland
Saturday 23rd December Open until midday
Deliveries only, next parcel collection will be Wednesday 27th December for delivery Thursday 28th December. Next Pallet collection is Tuesday 2nd January for delivery Wednesday 3rd January
Sunday 24th December Closed
Monday 25th December Closed
Tuesday 26th December Closed
Wednesday 27th December Open
(No pallet network service) Overnight parcels collected today will be delivered Thursday 28th December.
Thursday 28th December Open
(No pallet network service) Overnight parcels collected today will be delivered Friday 29th December.
Friday 29th December Open
(No pallet network service) Overnight parcels sent today can either be delivered on Saturday 30th December or Tuesday 2nd January (Wednesday 3rd January if delivery is to Scotland)
Saturday 30th December Open until midday
(No pallet network service) Deliveries only, next parcel collection will be Tuesday 2rd January for delivery Wednesday 3th January (Thursday 4th January if delivery is to Scotland)
Sunday 31st January 2018 Closed
Monday 1st January 2018 Closed
Tuesday 2nd January 2018 Open
Normal Service is resumed except in Scotland where collections are not available until Wednesday 3rd January.
Track your APC Overnight delivery from anywhere with the new APC app! Now available for both iPhone and Android, the app allows you to see in real time where your deliveries are and when to expect them. Perfect for anyone on the move, whether field engineers getting parts delivered to site or if you’re simply out of the office and need to check progress. The app also handles simple bookings from non-account customers. Download the APC Direct app from the App Store or Google Play.
Now you can get a two-hour delivery window directly by text or email to you or your customer, via the new APC Expect service. The new system sends an auto-alert on the morning of delivery which can be configured to suit your needs – select which information you’d like to include from a simple date reminder to the timeslot, tracking number and supplier name. Delivery times are the most requested information from customers, so this new service will allow everyone to get on with their day, safe in the knowledge that they won’t miss their delivery! Just call us for more info about the APC Expect service and we will help you to set it up.
Save time and money on non-urgent mail by giving it to us with your APC collection! A new service in partnership with Whistl, who handled nearly 4 billion items of mail last year, means you can put all your second class letters into an APC CourierPack - no need to stamp or frank - and we'll collect with your regular parcels. You can send up to 5kg in each CourierPack, from regular letters up to Large Letter A4 size. No posting, no charge for collection, and what's more, you'll save an average of 10% on postage costs. Give us a call if you think this service could be helpful for your company, and we'll get you started!
Do you need to deliver internationally? Looking for a simpler system and a better deal? We're delighted to announce that APC has partnered with Air Menzies International to offer you an integrated service that you can operate alongside your APC account. Just book online and your parcels will be collected with your normal UK deliveries. The team will be happy to advise on export rules and regs, and the safest, quickest and most cost-effective method for you - from priority air freight to our European road service, ideal for less time-sensitive consignments. Give us a call if you think this new service could be of benefit to you - we'll be happy to answer any questions.
Watch out for the Delivered logo at the European Le Mans Series races this year – we've teamed up with 360 Racing for the 2016 season! Based at Silverstone, 360 Racing's team includes star driver Ross Kaiser, who won the Radical European Masters for them last year. Starting at Silverstone in April, the ELMS season moved on to Imola, and the car will be seen in action at Red bull RIng in July, Le Castellet in August, Spa-Francorchamps in September and Estoril in October.
Here's a convenient new delivery option for your customers: just add the new "InPost" service to your APC booking screen and we'll deliver their goods to an automated locker for them to collect whenever it suits them. APC Overnight have partnered up with InPost, the world's largest operator of automated 24/7 parcel lockers, who have 1000 locker locations (rising to 1600 next year) conveniently sited across the UK in petrol stations, supermarkets and shops. It's a simple system to operate – you prepare the parcel as normal for us to collect, and your customer will get a unique locker-opening PIN via SMS once it's ready for them to pick up. There's no extra charge for the service. Many people aren't home during working hours to accept deliveries (and can't get them at work), so appreciate the flexibility to collect at their convenience rather than having to try to arrange redelivery. Just give our sales team a call if you'd like more information about adding this new service to your customer offer.
We're delighted to announce that Delivered's Wycombe depot won the prestigious South East Regional Depot of the Year 2015/16 award at the recent APC Overnight ceremony. The awards are judged on excellent performance and reflect the quality of service and on-time delivery achieved by the depot. Delivered Wycombe is one of our three APC Overnight depots, alongside Slough and Portsmouth. The depot processes approximately 3,000 APC parcels every day, despatching customers' goods to addresses nationwide, and delivering incoming parcels to businesses right across the HP postcode zone. 2016 sees the Wycombe depot celebrating its 10th year under Delivered's management, and it is very gratifying to see the development of the business and the hard work of the entire depot team recognised with this award.
Accepting the award: Jon Barber (Chair, APC Overnight), Daniel Gilbert (Depot Manager APC Delivered Wycombe), Bernie O'Farrell (Morning Shift Manager), Adam Barber (MD, Delivered UK)
We're pleased to announce that Adam Barber has been appointed Managing Director of Delivered UK. This appointment also sees Jon Barber, who founded the company more than 30 years ago, take up the position of Chairman, alongside his role as Chairman of the Board at APC Overnight. And congratulations too to Jamie Barker who becomes Group Sales Manager after 5 successful years with the company. Adam Barber has been the company's Sales Director for the past 15 years and has seen some significant changes in the company over this time. He says, "We've enjoyed steady growth since the year 2000, with a 12-fold increase in business and two additional depot locations. Our APC territory has expanded to cover postcodes in SL, UB, HP and PO, and we have created a robust pallet service with a fleet of vehicles based at our Reading depot. Alongside the pallet and haulage services, we now offer a total of 60,000 sq ft of warehousing space across our locations, with in-house fulfilment as required. But we place a high value on service and quality that are at the heart of our company, so we've made sure that these scaled up alongside our expansion."
Our new Woodley depot offers local companies a massive 30,000 sq ft of secure warehousing, conveniently located a stone's throw from the motorway network. Whether you need one-off or longer term storage, managed fulfilment services or onward delivery solutions, we've got it all covered under one roof. The new facility at Woodley brings our warehousing capacity across Delivered depots including Wycombe, Slough and Portsmouth to a total approaching 60,000 sq ft. Integrating with inhouse fulfilment and our own fleet of vehicles, we've worked with customers on everything from short term storage for overstock, regular deliveries via our haulage or pallet networks, to assembling and despatching marketing campaigns, collated from multiple sources. Can we help with your warehousing and fulfilment requirements? Please call our Woodley depot on 0118 975 2525 or drop us an email.
One of the first customers we worked with at our APC Portsmouth depot, natural dog food specialist Wolf Tucker, has recently expanded to new premises near Chichester to keep up with demand for their DEFRA approved, high quality product. Customers order via the website or telephone and we deliver the frozen product through APC next day to delighted canines nationwide. There's a growing demand for an alternative to highly processed, chemical-laden dog food, with the recent scare over "mystery ingredients" leading more people to choose a natural product. Wolf Tucker's Mandy Maidment says "We created the diet for our own dogs originally, so we could be totally sure of the quality. We use 100% natural and nutritional raw meaty bones, fruit, vegetables and natural supplements, and our ingredients are human grade and sourced from DEFRA approved UK Farms. We would never use battery-farmed sources for any of our ingredients." And it's not only the customers that are happy - the dogs love it, as confirmed by Delivered's Sales Director Adam Barber's own dog Bobby! For more information please visit the Wolf Tucker website.
A fully electric vehicle joined the Delivered fleet working on the local Slough delivery circuit as part of a two week trial. The vehicle, which has zero emissions, can be charged overnight in our warehouse to give a range of 70 miles before needing a recharge. Delivered’s Operations Director Martin Cavendish says “As a company we are always researching the latest, greenest options to reduce the impact of our fleet on the environment, and we’ve been watching the development of electric vehicles closely for some time. The van is in many ways ideal – we’ve actually been getting nearly 90 miles between charges – although this model may be a little small for our needs as the drivers are having to return to the depot more often than in our regular vehicles. But it’s a very promising development and we are sure that this is the way to go in the future.”
We are very proud that Delivered's Emma Shawcross completed the London Marathon in 5 hours 34 mins last weekend, raising an impressive £750 for the charity Mencap's work with people with learning disability. Emma, who is a valued member of our Woodley-based pallet and haulage team, chose the charity for reasons very close to her heart. "Mencap is such an important organisation to me because they have provided so much support for my sister. Hannah has Down's Syndrome and without Mencap's support and range of activities she would not be as independent as she is now. They have also really helped with advice for my family on what services are available for Hannah to help her get the most out of life from day 1." Running a Marathon is a huge undertaking and, although Emma is a regular runner for general fitness, she didn't start training seriously until a couple of years ago. "I set myself the target of Reading half marathon in 2013 and London 2015. It gave me something to work towards." As well as her marathon training, Emma has also recently qualified as a Class 1 HGV driver meaning she can now drive articulated trucks - another great achievement!
If you'd like to help Emma to raise funds for Mencap, please click here for her JustGiving page.
We're pleased to announce that Delivered has become a Club Sponsor for our local football club, the very active Woodley Town. Established in the community since 1904, the club currently provides football from 5-year-old "mini-kickers" through the ages to adult football, and works with local schools supporting inter school events and providing coaching sessions.
The men’s first team compete in the Uhlsport Hellenic Football League Division One East at Step 6 of the FA’s National League System. This enabled the FA Vase, with the final played at Wembley, to be entered for the first time in 2014-15 and next season the club is looking forward to making its debut in the FA Cup.
Next season is also an exciting one as the club will amalgamate with local neighbours Woodley Hammers FC and Woodley United Ladies FC and play under the Woodley United FC banner. This will bring together around 1500 football 'stakeholders', including male and female players (of all ages in forty teams), coaches, managers, physios, club committee members, parents and supporters with the objective of offering everyone in the community the opportunity to play, develop and grow through football, regardless of race, gender, age or ability and in so doing provide “Community based football that is the envy of the footballing world”
The project has already captured plenty of interest. As well as articles in the local press, Club Chairman, Dave Pickup, was invited to speak about One Woodley on Radio Five Live's 'Football League' programme in December. There has also been huge support from the FA, the local MP, Rob Wilson, and the Unitary and Town Councils.
Delivered are delighted to be supporting the Club in such an exciting time in its long history, and look forward to the next developments.
Delivered's Reading depot - the HQ of our Pallet and Logistics Services - relocated in the New Year to Woodley, just off the A329M with very easy access to the M4. As well as vastly increased warehousing and yard space, we are now nearer to our customer base and to London, shaving 30 miles off a round trip delivery to the capital with associated economic and environmental advantages. Once fully opened, the site will have 30,000sq ft of warehousing where we will be offering short or long term pallet storage and fulfilment services. Additionally there is a 27,000sq ft yard to accommodate our ever increasing fleet. We're currently undertaking a full refurbishment programme to the warehouse and expect the facility to be fully open by early April. The Reading depot phone number remains the same - 0118 975 2525 - but please make a note of our new fax number 0118 969 3411.
We hope that you've received your 2015 Delivered Calendar – we think that it's one of the best ever! Congratulations to all our winners - and many thanks to everyone who entered. Once again we had an incredibly high standard of entries, which made it very difficult to select the finalists. Our winners have been presented with their prizes of a framed photograph, champagne and calendars.
The winners this year are:
January: Steve Mundy, Tower Bridge, London
February: Chris Ribbon, Sunset, Isle of Harris
March: Tony Murtagh, Ludlow Castle
April: Chris Gledhill, Wasdale, Lake District
May: Anthony Pozniak, Nectar Island, Oaken Grove
June: Michael Kiely, Rowing Lake, Eton
July: Vit Javorik, Sumburgh Head, Shetland Islands
August: Sue Avery, Field of Pink, Pingewood, Berkshire
September: Evelyn Barnard, Ploughing Demonstration, Morval Country Fair, Cornwall
October: Paul Hayman, Lake District Light, Cumbria
November: Lewis Brooks, Burning Dawn, Woodley, Reading
December: Dave Mundy, Bisham Church
Slough/Wycombe edition cover: Debbie Soden, Marlow Bridge
Reading edition cover: Ed Doughty, Golden Reeds, Virginia Water
Portsmouth edition cover: Bob Keene, Portsmouth Harbour from Portchester Castle
Our thanks and congratulations to you all!
With seasonal volumes predicted to break all previous records, APC Overnight have vastly increased sortation capacity up to 20000 MailPacks and CourierPacks per hour, thanks to brand new machinery installed at the Hub. The new £6m "Sky Sorters" can handle nearly 3 times the volume of the existing system, and are designed to maximise efficiency at the busiest time of the year.
APC Overnight specialises in the timed delivery of small and medium sized parcels and has taken the decision to refocus on this part of the market by no longer conveying bulky items such as furniture. If you have bulkier or heavier deliveries to make, Delivered can help through our pallet network and logistics services, which are designed for this type of consignment and so should attract keener pricing.
Please call your local Delivered office or our Sales Team if you have questions about delivery via APC or the Pallet Network.
APC Delivered Portsmouth is celebrating our first anniversary of trading, and we're delighted to report a successful year. Our Depot is based in the City of Portsmouth, but we collect and deliver for customers as far afield as Fareham and Chichester, as well of course as many established Portsmouth companies. The Depot is managed by John Horsman who joined us earlier this year with a wealth of experience from major networks including ANC and FedEx. John and his team would be more than happy to help explore how our services could benefit your bsuiness – just give us a call on 02392 660210 or drop us an email to find out more.
Delivered, with the network of APC Overnight depots nationwide, is celebrating success after APC was named as "Network of the Year" at the Motor Transport Awards 2013. These transport industry "Oscars" are awarded for outstanding performance, and the judges reported that the excellent teamwork by APC depots during the 2012 Olympics, keeping deliveries on track despite mass transport restrictions, was a significant factor in the network's win. Delivered MD Jon Barber – also a Board Member of APC Overnight – was delighted with the award: "“This is a great result and a fantastic endorsement of our pledge to provide the best possible overnight delivery service in the UK. We are part of a network of 115 local delivery companies throughout the country that work in partnership to ensure successful deliveries for local customers every day.”
We are delighted to announce the opening of our new Portsmouth depot which will take care of overnight deliveries for the area’s businesses through APC Overnight. Our collection and delivery area extends from Fareham in the west to Chichester in the east, and of course includes all of the City of Portsmouth.
MD Jon Barber says: “We’re looking forward to working with Portsmouth-based companies and supplying excellent quality overnight delivery through APC Overnight. As founder members of the APC network we’re particularly pleased to be opening another APC Delivered depot, alongside our existing operations at Slough and Wycombe. Portsmouth and the south coast is an area I know very well having spent a lot of my childhood near Middleton-on-Sea.”
Please call us on 023 9266 0210 to find out how we can help fulfill your company’s delivery needs.
TV personality Quentin Wilson presented Delivered's Reading Depot with the trophy after we were named TPN's Input Depot of the Year at the Awards Dinner on Saturday 11th May. The Award – for which we were nominated by the staff at the TPN hub – is in recognition of the quality of freight and consistency of the service achieved by Depot Manager Paul Bailey and his team, as well as the steady growth in consignments over the year. We consistently made our allotted time at the hub, which allows the freight to move efficiently within the system. Paul underlined the importance of team working for a successful pallet operation: "Thanks for this goes to the staff here and our customers without whom we would not have won." Delivered MD Jon Barber was delighted with the Award: "I'd like to congratulate the whole team at Reading for a fantastic achievement - I am very proud of you all."
We're pleased to announce that Jon Barber, MD of Delivered, has been elected to the Board of Directors at APC Overnight. Delivered (under our previous brand Scarlet) was a founding shareholder of the APC network, so Jon has been part of the development of the company since its beginning nearly 20 years ago. After his election Jon said: "I am delighted to be able to contribute to the future of APC in one of the most exciting phases of its development, with the new state-of-the-art midlands Hub about to open this summer. Through the quality of its service, APC has become the overnight delivery partner of choice for many household name retailers, and the new Hub has been designed to efficiently manage the current throughput and futureproof us as the network expands further. " Delivered's APC Overnight depots at Slough and Wycombe offer customers the full range of services including the timed delivery and security options on which the network has built its excellent reputation.
Delivered directors Jon and Adam Barber were the featured guests on Marlow FM 97.5's popular business-focused BizBuzz show on 20th March. Presenter Carla Delaney, well known locally as Business Editor at the Maidenhead Advertiser, was fascinated by the story of the company's journey from a modest same-day bike delivery service (as Scarlet Couriers) in the early 1980s, to the current multi-service, multi-depot operation that Delivered is today. Sales Director Adam Barber was keen to point out that despite the company's growth, the personal approach is central to the Delivered ethos - customers will always speak to a real person who will be familiar with their business. MD Jon described last year's rebrand and relaunch, and Delivered's development to the current focus on high quality nationwide delivery via APC Overnight and The Pallet Network, and integrated warehousing services. As well as details of the operational side of the business, listeners heard about Delivered's regular involvement in charity fundraisers, as well as local initiatives such as the annual Delivered calendar photographic competition - now in its 8th year - and 5-a-side matches against customer teams (although maybe we're not quite as good at football as we are at logistics!). Marlow FM's BizBuzz show is part of a full schedule broadcast on 97.5 from 7am to midnight every day, providing a range of programmes with a local slant which appeal to a wide audience.
A team of Delivered HGV drivers successfully completed their Driver Certificates of Professional Competence this month, with everyone from our fleet due to complete the course by the end of April. This government initiative involves 35 hours of dedicated training, run by AA DriveTech, and is designed to promote and maintain the highest levels of skills for professional drivers. All UK truck, bus and coach drivers must gain their CPC before September 2014, so our team are well ahead of schedule. Delivered is pleased to support our drivers through this training - congratulations to you all for successful completion.
Congratulations to Delivered's Wycombe Depot Manager Dan Gilbert, who was presented with special recognition and the highest achievement award after he successfully completed a Dale Carnegie course in March. The 8-week Effective Communication and Human Relations/Skills For Success course is designed for team leaders, and is part of a professional programme by the globally respected business training organisation.
A record amount of overnight deliveries in the last quarter of 2012 included more than 2500 turkeys from traditional turkey specialist Copas for the Christmas table. Our overnight system is run in partnership with APC Overnight, now the largest overnight network in the UK. The network specialises in timed deliveries, which are ideal for the safe delivery of fragile consignments and fresh produce.
Our main customer line at Slough is now 01753 695222 – please make a note of this number and let colleagues know so they can update their address books. We've also introduced direct department dialling for customers' convenience – these are below and are listed permanently on our contact page.
APC Overnight Wycombe: 01494 761761
APC Overnight Slough: 01753 695205
International: 01753 695210
TPN Pallets: 0118 975 2525
Distribution and Haulage: 0118 975 2525
Storage & Fulfilment: 01753 695220
Accounts (Sales Ledger): 01494 435200
We're thrilled to announce that the relaunch and rebrand of Scarlet Couriers to Delivered is now complete. You'll start seeing our vehicles out on the road, and if you use our haulage, pallet and warehouse services your drivers will be wearing our new Delivered uniform. But rest assured that while we may look different, you'll be talking to the familiar team on the phones, and it'll still be Adam, Leanne, Jamie and Jon who pop in to see you! All your current log-in info should transfer seamlessly to the new site and your booking and tracking forms will be exactly the same (except for the name of course!). Delivered services focus on our partnerships with the best quality national networks – APC Overnight for your parcels and TPN for pallets – as well as our own fleet of haulage vehicles, international delivery and warehouse/fulfilment services.
An intrepid Delivered team pledged to grow moustaches in aid of the Movember Appeal* – and they need your help! They can put up with the itchy top lip and the ribbing from their colleagues, but the idea is to raise some money for the very worthy cause of men’s health. Check out all seven Mo Bros – and help them towards their target. You can donate online, either to individual team members or to the whole Delivered team. Your support will be very much appreciated by Team Captain Jamie, Paul B, Paul H, Jon W, David, Mick and Martin – thank you!
Congratulations to our Red Rocketeers team for their fundraising cycle ride on one of the hottest days of the year. Despite temperatures averaging 30°, all of our team – Adam and Amanda Barber, Jamie Barker, Leanne Godsell, Dan Gilbert, Les Parsons and Mark Howl – completed the 47 mile course around the stunning scenery of the New Forest. Mark even cycled up the 1:4 Blissford Hill while the rest sensibly pushed their bikes! A combination of over £1,800 on our team page and individual donations brought the total raised for the Cystic Fibrosis Trust to more than £2,000. It’s not too late to make a donation – just visit the team page at Virgin Money Giving.
APC Overnight has been named as one of Britain’s top-performing private companies in the Sunday Times Profit Track 100 listings. These companies, billed as “role models for others that want to pursue growth,” demonstrate that it is possible to grow profits even given the recent challenging economic backdrop, as performance was measured over the financial years 2008-11. APC Overnight’s impressive 55% growth over the period is attributed to restructuring and efficiency savings.
This recognition comes shortly after the network was named as ‘Business of the Year’ by the UK’s largest selling regional daily newspaper. Choosing APC as their overall winner, the judges said that the company had achieved an impressive revenue and profit improvement based on providing superb customer service.
We are delighted to announce that we have transferred all same day courier operations previously provided by Scarlet Couriers to CitySprint.
Rest assured that it’s business as usual for all your day to day needs. Services will be run by the same staff from the same office, so there will be completely uninterrupted service. The only changes you should notice will be extra benefits!
As the UK’s largest same day courier company, the CitySprint network offers new and extended services to Scarlet customers. Both companies share a commitment to excellent customer service, so we’re confident that this development will benefit your business. This agreement only affects same day services, so APC Overnight, international, pallets, haulage and warehousing will continue through Scarlet as usual.
If you have any questions or concerns about changes to same day services, please get in touch with us at firstname.lastname@example.org or phone 01753 534555.