Frequently Asked Questions
Please read questions below and if you can not find your answer, please send us your question, we will answer you as soon as possible.
Opening an account with Delivered is quick and simple – just follow the link below and complete the online account enquiry.
Our inclusive rates of insurance for goods not classed as carried at owner’s risk are as follows:
- APC Overnight consignments are insured up to a maximum of £100 for parcel consignments and a maximum of £50 for bag and lightweight services.
- Pallet deliveries are insured at a rate of £5,000 / tonne.
For both the above services, Full Value Cover can be arranged on request.
Certainly – that’s no problem. Alternatively, if you’d like to open an account with Delivered, please complete the online account enquiry here.
No problem. Remote collections can be made from anywhere in the UK.
Anywhere in the world!
Not currently – please see the following question for a full list of EU member states.
Here are the current EU member states:
Austria • Belgium • Bulgaria • Croatia • Cyprus • Czechia • Denmark • Estonia • Finland • France • Germany • Greece • Hungary • Ireland • Italy • Latvia • Lithuania • Luxembourg • Malta • Netherlands • Poland • Romania • Slovakia • Spain • Sweden
Absolutely. Once the goods are back at Delivered we can ensure that they are correctly packaged for despatch and, if need be, arrange repackaging as required.
TPN Delivered’s Pallet Service can collect on your behalf from anywhere in the country, and deliver overnight back to you, or a third party address.
Ask us a question
Please send us your question using the form below and we will answer you as soon as possible.
Find out more about us
Check out our vehicle capacities, download the forms you need, request a brochure, or discover more about Delivered. You may find an answer to a query on our frequently asked questions page, click here.
Open an account
Opening an account with us couldn’t be simpler. There are no account charges or minimum usage requirements. Whether you need same day, overnight parcels, pallet delivery, haulage, international delivery or warehousing and fulfilment, we can help.